Up to date as of 27/03/2020.
Lost Design Society are processing & dispatching all orders daily on business days. All in-stock products are available for purchase & dispatch. Once collected by the courier, which is an average of 1 - 3 business days from when an order is placed, our standard estimated shipping time frames apply (see Shipping Time Frames).
Covid-19 Government guidelines including social distancing & hygiene practices are being followed.
Please direct enquiries to firstname.lastname@example.org
COURIER COVID-19 UPDATES:
One of the couriers that delivers some consignments for Lost Design Society is Hunters Express. Hunters Express have advised temporary changes to their processes due to risk mitigation of Coronavirus.
We have been advised the following changes are currently in place:
“Signatures will not be obtained by the driver at time of delivery. Alternative delivery process
will be applied as follows:
1. The parcel will be delivered onto the doorstop (or reception if a commercial address)
2. A photograph of the parcel and front of property will be taken.
3. The doorbell (or reception bell) will be rung, and driver will wait for recipient of the
parcel to attend.
4. The driver will request and record the name of the person accepting delivery.
5. If delivery location is unattended, the driver will move the delivery to a safe place (if
required and available) and leave the parcel.
6. If no safe place is available, the delivery will be returned to depot and a redelivery
arranged for another day.
Please note that the process above will apply to all metro deliveries completed by Hunter Express in
Melbourne, Sydney, Adelaide, Brisbane and Perth.
This process will remain in place until further updates and advice from the Government are received,
indicating that the threat of the spread of the virus has subsided.”
Fastway Couriers & Couriers Please also deliver some consignments for Lost Design Society. For updates to their processes, please visit their website directly for the most current information available.